Question 1

Where does Resolves coordinate on-site imaging?

Accepted Answer

Resolves coordinates on-site imaging in patients’ homes, chronic-care settings including senior-care, and provider practices. Providers and facilities can request portable ultrasound or echocardiography.

Question 2

Who orders the exam, and what does Resolves coordinate?

Accepted Answer

An appropriate provider orders the exam. Resolves coordinates the setting, timing, and on-site service with the provider or facility. Documentation, interpretation, and follow-through remain in the appropriate human provider and care-team workflow.

Question 3

How can a provider or facility request access?

Accepted Answer

Start on the request-access page to share business and contact details and service context: organization, setting, imaging needs, and preferred contact. A Resolves team member follows up about access and next steps. This is not a public clinical-record or order-upload portal. Do not submit patient information, protected health information (PHI), records, images, or exam results.

Question 4

How do providers and facilities access completed documentation and reports?

Accepted Answer

Providers and facilities sign in to an approved account. Its private, read-only workspace shows completed documentation for exams authorized to that account after documentation is saved. Any report attached for that account is available there; not every completion has an attached report.

Question 5

How do patients access appointments and attached reports?

Accepted Answer

Patients accept the secure invitation sent to their email and sign in with that same address. The patient portal shows appointments and any reports attached to appointments linked to their account.